Privacy Policy

Effective date: July 9, 2026

Golden Cross Senior Ministries (“Golden Cross,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit www.goldencross.org, our related staging or campaign sites, or otherwise interact with us online or by phone, mail, or email.

Who we are

Golden Cross Senior Ministries is a charitable nonprofit organization (EIN 58-1871974) located at 1615 Appling Road, Cordova, TN 38016. We support low-income seniors living in Wesley Living communities through programs such as move-in support, pet assistance, holiday meals, and daily essentials.

Information we collect

Depending on how you interact with us, we may collect:

• Contact information — name, email address, phone number, mailing address, and organization or church affiliation.
• Donation information — gift amount, designation, payment method details processed by our payment providers, and acknowledgment preferences. We do not store full credit card numbers on our website.
• Volunteer and partner information — availability, interests, skills, and related form responses.
• Website usage data — IP address, browser type, device information, pages viewed, and referring URLs, which may be collected through cookies, analytics tools, or similar technologies.
• Communications — messages you send us through forms, email, phone, or social media.

How we use information

We use personal information to:

• Process donations and issue receipts or acknowledgments
• Respond to inquiries and administer volunteer or partner opportunities
• Operate, maintain, and improve our website and programs
• Send updates, newsletters, or fundraising communications when you have opted in or as otherwise permitted by law
• Comply with legal, accounting, and nonprofit reporting obligations
• Protect the security and integrity of our systems and community

How we share information

We do not sell personal information. We may share information with:

• Service providers who help us operate our website, process payments, send email, host forms, or provide IT support, under confidentiality obligations
• Professional advisors such as accountants, auditors, or legal counsel when reasonably necessary
• Authorities when required by law, court order, or to protect rights, safety, or property

Cookies and analytics

Our site may use cookies or similar technologies to remember preferences, understand traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.

Data security and retention

We take reasonable administrative, technical, and physical measures to protect personal information. No method of transmission or storage is completely secure. We retain information only as long as needed for the purposes described above, including legal and accounting requirements for donation records.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can delete it.

Your choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to legal retention requirements. You may also opt out of non-essential email communications by using unsubscribe links or contacting us directly.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above will be revised when changes are posted. Continued use of our website after updates constitutes acceptance of the revised policy.

Contact us

Questions about this Privacy Policy or our privacy practices may be directed to:

Golden Cross Senior Ministries
1615 Appling Road
Cordova, TN 38016
Phone: 901-213-1930
Email: info@goldencross.org